Track Your Order

As soon as your HER VENUS order ships, we’ll email you a shipping confirmation with a live tracking link. Just tap the link to follow your package every step of the way.

Where’s my tracking link?

Your tracking link is in your shipping confirmation email (check your spam or promotions folder if you don’t see it). Orders are typically processed within 1–3 business days, and you’ll receive tracking the moment your order leaves our facility. For full delivery timelines, see our Shipping & Delivery policy.

Managing a subscription

If you’re on a subscription, you can view upcoming orders and manage your plan any time from your account. See our Purchase Options Cancellation Policy for details.

Need a hand?

Can’t find your tracking, or something doesn’t look right? Email us at support@shegoestovenus.com with your order number and we’ll track it down for you right away.